Privacy policy

Last updated: November 2024

1. Introduction

Codexsw Inc is committed to protecting the privacy and security of personal data of users of AOKAI. This privacy policy describes how we collect, use, share, and protect personal information in compliance with Ecuador's Organic Law on Personal Data Protection and other applicable regulations.

2. Information we collect

We collect the following types of information:

Personal identification information: name, national ID, email, phone, address.
Academic information: academic history, grades, attendance, enrollments.
Institutional information: data about the educational institution and the user's role within it.
Technical information: IP address, browser type, operating system, and platform usage data.

3. Use of information

We use the collected information to:

Provide and maintain AOKAI services
Manage user accounts and authentication
Process and record academic information
Generate institutional reports and analysis
Improve our services and develop new capabilities
Communicate updates, technical support, and relevant information
Comply with legal and regulatory obligations

4. Sharing information

We do not sell or rent personal information to third parties. We may share information only in the following circumstances:

With the educational institution the user belongs to
With service providers that help us operate the platform
When required by law or competent authorities
With the user's explicit consent

5. Data security

We implement technical and organizational security measures to protect personal data, including:

Encryption of data in transit and at rest (AES-256)
Two-factor authentication
Role-based access controls
Automatic encrypted backups
Periodic security audits
Ongoing staff training on data protection

6. User rights

Users have the right to:

Access their personal data
Rectify incorrect or incomplete data
Request deletion of data (right to be forgotten)
Object to data processing
Request data portability
Revoke consent at any time

To exercise these rights, contact info@codexsw.com.

7. Data retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations. Academic data may be retained for longer periods according to applicable education regulations.

8. Cookies

We use cookies and similar technologies to improve the user experience, remember preferences, and analyze platform usage. Users may configure their browsers to reject cookies, although this may affect service functionality.

9. Changes to this policy

We reserve the right to update this privacy policy. We will notify users of significant changes by email or notices on the platform.

10. Contact

For questions or concerns about this privacy policy or the processing of personal data, contact:

Codexsw Inc · info@codexsw.com · Guayaquil, Ecuador · Ocala, Florida, USA